TEAM Member: Kristin Shea

Meet Kristin Shea, a devoted team member at Frank Lowe who takes pride in ensuring customers feel confident about partnering with the company. Throughout her workday, Kristin focuses on providing general support, managing sales inquiries, maintaining accounts, and fostering strong customer relationships. Her dedication to prompt communication and responsiveness ensures that clients always have what they need when they need it.

When she's not working, Kristin embraces her creative side as an artist, specializing in collage and ink. She also enjoys reading history books, listening to music, and writing poetry. These hobbies allow her to unwind and express herself, adding depth and perspective to her professional life.

At Frank Lowe, team-building events are an essential part of the company culture. One of Kristin's most memorable experiences was a carnival event organized by the company. With games, magicians, and an ice cream truck, this fun-filled day brought everyone together and left a lasting impression.

Travel is another passion for Kristin, and she dreams of visiting Japan with her daughter, who has been captivated by the country since she was just five years old. This shared experience would surely create cherished memories and further enrich her life.

In Kristin's opinion, what sets Frank Lowe's customer service apart from other manufacturers is the personalized, human touch. When clients call the company, they can count on being connected directly to a customer support specialist or supervisor, without navigating through automated systems. This level of personalized care and attention is invaluable in today's world of automation, and Kristin is proud to be a part of a team that prioritizes genuine human connection.

Kristin Shea's unwavering commitment to customer satisfaction and her creative spirit make her an invaluable member of the Frank Lowe family.