What started out as two guys with a vision and ambition has grown into Dallas Flat Glass Distributors—a local employer of more than 195 people. Each day in an expansive 100,000 square-foot building, Dallas Flat Glass Distributors infuse unparalleled detail into their array of custom glass products.
Over more than 18 years, Dallas Flat Glass Distributors has grown into a dynamic industry leader. Much of their meteoric growth can be attributed to their dedication to providing the best products on the market and taking a massive amount of pride in everything they do.
Recently, we sat down with Robert Varela – Founding Partner, Plant Manager, VP of Operations, and more — for a brief Q&A session about their business and how Frank Lowe has been a valuable partner for growth. Continue reading to hear first-hand from Dallas Flat Glass how Frank Lowe has partnered with them to Explore, Pursue, Create to make magic in the custom glass industry.
Q: What Types of Products Does Dallas Flat Glass Create?
A: “We’re a custom glass fabricator and glazing company. We create a wide range of custom glass products, including:
Q: What Services Does Frank Lowe Provide Dallas Flat Glass?
A: “Being a custom fabricator, we create a lot of custom glass, so we go through a significant number of glass separator pads. Frank Lowe has been a valuable partner in providing these separator pads to us with the highest level of efficacy.”
Q: How Has Frank Lowe Helped You Explore, Pursue & Create?
A: “While glass separator pads are relatively standard in the industry, Frank Lowe has helped us think outside of the box. For example, they have helped us with specialty products like their FLowe Magic Pads.
FLowe Magic Pads are a dense material offering a Magic bite. There’s no adhesive on the pad, so there are no chance of delaminating. In addition, Magic Pads leave no adhesive residue.
FLowe Magic Pads have saved us a lot of time and made many of our our processes easier. Originally, we didn’t know about the FLowe Magic Pads, but Frank Lowe helped us explore new options, pursue them by understanding the cost-benefit analysis of the pads, and create efficiencies within our processes. Today, the FLowe Magic Pads are invaluable to our business.”
Q: What Type of Support Does Frank Lowe Provide?
A: "John is my dedicated service contact, and he is excellent. Instead of being an external vendor, I feel like they are active partners in my business — acting as if they're tied to our success. I like the fact I have a single point of contact, and John has taken the time to get to know our business. He proactively sends me emails to remind me when it’s time of order.
Since I have so many roles at Dallas Flat Glass Distributors, I appreciate the fact John works to accommodate my busy schedule. I place a lot of value in a partner who understands our business and takes the steps to ensure our success.”
Q: How Has Your Relationship Changed with Frank Lowe Overtime?
A: “We originally started ordering with Frank Lowe back in 2010. Our first order was probably 700,000 little separator pads — which may or may not seem like a lot. Today, our ordering has grown to perhaps 2, 4, or 5 million pads a month. Even though our ordering volume has changed, Frank Lowe’s stellar service and attentiveness to our needs has remained the same.
Even though we’ve never met John because I am in Dallas and he is up there in New York — I feel like we're friends. They’ve helped me quite a bit, and I encourage anyone to partner with them. Their business model seems like a well-run machine."
Contact Frank Lowe to Create Your Own Magic
At Frank Lowe, we've been helping companies across a variety of industries for more than 65 years. We specialize in providing world-class solutions to help improve manufacturing, processes, and products. Although we've helped companies across all industries, we bring a special level of expertise for businesses within the:
We're proud of all of our partnerships like the one we have with Dallas Flat Glass Distributors. We would love to use our expertise to help your business grow and create magic wherever possible.
Partner with Frank Lowe to learn how we can help your business explore, pursue, and create. Contact us today.
